SEC01: ROBBERY AND PHYSICAL SECURITY
This course is aimed at frontline staff and gives them the tools to handle themselves in extremely stressful situations. Staff will learn how to help prevent robberies, identify security risks, and will gain the knowledge of what to do, as well as what not to do before, during and after a robbery.
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Fraud Prevention introduces staff to the different types of fraud that most commonly target members and credit unions, and teaches them to recognize and take steps to prevent fraudulent activities and transactions.
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This program alerts staff to all aspects of the offence of personation, including the types of information that criminals deal in, the methods by which identity information is collected, and the different ways it is used by criminals, usually with a devastating impact on the life of the victim of the fraud.
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