Hi TLCers!! I just wanted to say a BIG thank you for the recent changes that were made to CU Training! First of all, for incorporating my suggestion about changing how the MOTD appears, but also for the 'forgotten password' option. That will be a great time saver for those of us who manage the LMS and I really appreciate you for doing your best to make our jobs much easier!

Pam Brunton
Kootenay Savings Credit Union
Trail, BC

Thanks to your help this week I have been a "Report Wizard" and I really wowed our auditors. Varner and I just LOVE TLC and all the new things you keep designing for us!

Karen Johnston
Marriott Employees FCU
Bathesda, MD

I LOVE it! I have personally completed and tested 14 of the compliance courses. The information is great, and the system is very easy to use.Thank you so much!

Melinda Richards,
General Manager
Harrison District 2 FCU
Colorado Springs, CO

Prospera Credit Union has been associated with CU Training since August 1996, and we have found them to be very professional. We were their first network installation which meant working closely with our Information Technology Department. CU Training personnel went out of their way to accommodate us and were timely in their approach.

The credit union has purchased CU Training's complete learning system. We actually co-developed two of the programs - 'Business Accounts' and 'Understanding Loans Administration'.

I look forward to continuing our business relationship and would not hesitate to recommend them.

Bette Sterling
Senior VP- H.R.
Prospera Credit Union
Abbotsford, BC

It has been a pleasure working with the team at CU Training. Pat, Lin and Andrew (and all those wonderful behind the scenes programmers that I haven’t mentioned) all have the same philosophy of exceptional service that our credit union embraces. From the selection process through implementation of TLC, you have been beside us 110% of the way. Your responsiveness to our questions and issues are above and beyond, not to mention your sense of urgency whenever we call. You always treat us as your top client and we appreciate it. We have many learning partners we work with but not many make our all time favorite list. I am proud to be associated with your organization and I look forward to working with all of you in the years to come.

Irene Wood
Wescom University
Wescom Credit Union
Pasadena CA

We put the CU Training System "live" this past Saturday and everyone loves it! Thanks for such a great product."

You all come up with EVERYTHING! That's why I love you so and recommend you to everyone. I just attended a trainer's conference and I hope that you received more inquiries because I was definitely letting everyone know how happy I am with your product and your great service. Keep up the good work.

Toni Beamon
Training Coordinator
E-Federal Credit Union
Baton Rouge, LA

We are in awe at the level of customer service and professionalism we receive from everyone at CUTI. It makes our jobs so much less stressful!

Tiffany Ankenman
Training Manager
1st United Services Credit Union
Pleasanton, CA

Throughout the entire process to research, purchase, develop and customize the programs, CU Training has been a pleasure to work with. CU Training's personnel are very professional and provide ongoing support and encouragement in the process. We highly recommend CU Training for any e-Learning needs.

Dorothy Estes
Program Development Coordinator
Twin County Credit Union
Olympia, WA

Training the staff on regulations has been a tremendous challenge in the past. 'COPS' will really help us, especially when it comes to tying the regulations with the individual products.

Andrea Zafft
Sales & Training Specialist
Washington School Employees Credit Union

Seattle, WA

"CU Training, through the TLC platform, provides Coastal Community employees, managers and administrators an efficient and straightforward method of ensuring we meet our annual Anti-Money Laundering requirements."

Darryl King
HR Advisor, Learning & Development
Coastal Community Credit Union
Nanaimo, BC

We are thrilled to announce that NSCU has been named one of Canada’s Best Small and Medium Employers, which we have achieved as a result of high employee engagement and progressive people practices.

As a key partner of ours, you have played a large role in helping us define our values and build our employee engagement, and earn a place on the Best Employers List. Thank you very much for your contributions to our success!

Shawn Needham, CTDP
Organizational Development Manager
North Shore Credit Union
North Vancouver, BC

I noticed and used the new 'Analyze' feature for exams. Love it!

Brook Dvorak,
Training Specialist
Arrowhead Credit Union
San Bernardino, CA

WOW! You and your staff have really been busy! It's great to be part of an organization that stays up-to-date and is able to provide us with all this learning material in such a "speedy" manner! Thanks very much.

Barb Elgin
Training Manager
Salmon Arm Savings & Credit Union
Salmon Arm, BC

I have worked with Pat and the CU Training team for some time now. Pat develops a rapport with his clients, seeking always to find a solution that works for all involved. Pat's caring, funny, sincere style resonates throughout the company. The products they sell are clearly developed with credit union trainers in mind. I can't count the number of times I have called Pat to mention something I wished his program could do, only to hear the smile in his voice: "Funny you should mention that. We're just rolling out a new feature that I think you're going to like because it does just what you're asking..." Pat continuously seeks not just to meet needs, but to anticipate them. His deep knowledge of the CU industry, his strong skills in the field of training, and his inspiring integrity combine to make an enduring, quality product and his credit union values keep the product priced reasonably. I could not imagine a better value than I have received from my relationship with Pat and the CU training team.

Kathy Stevens
Employee Development Specialist
Advantis Credit Union
Portland, OR

With a staff of over 700 hundred employees located at more than 25 locations throughout San Bernardino and Riverside counties, Arrowhead Credit Union chose CU Training to expand our offering of courses and manage the individual needs of a diverse employee base.

After thoroughly researching several online training systems, we determined CU Training, Inc. best met our needs in customization and delivery capabilities, knowledge retention assessments and individual learning plans. The support offered by their staff was invaluable as we had many requests for demonstrations, from the perspectives of the front-end user to the Information Systems department.

The compliance training and assessments offered by CU Training will provide current legal updates in a manner all employees can conveniently access and for which, they can be held accountable.

Dawne Baker
VP - Training & Education,
Arrowhead Credit Union
San Bernardino, CA

We are pleased to establish a new relationship with industry leader CU Training, Inc. The support of partnering with credit union and training professionals at CU Training, Inc. will help our commitment to employees in the performance of their jobs, helping them develop to their fullest potential, and rewarding them for their contributions to the overall success of the Credit Union.

Pam Roy
Vice President, Human Resources Officer
St. Mary’s Bank
Manchester, New Hampshire

In January 2005 Sydenham Community Credit Union launched the CU Training Service and Sales Programs.

Our decision to go with CU Training was twofold. First, we had used CU Training in the past and were very happy with both the product and the service. Secondly, we wanted to provide our staff with service and selling training that would have a lasting impact. The in-house training product offered through CU Training was ideal. The course materials were excellent, the facilitators guide was extremely helpful and we were able to load the program on to our internal website.

In 2006 we purchased the Sales Reinforcement Training System (Sales In-Branch Activities). This step-by-step program for sales meetings provides valuable assistance to our managers in keeping the sales and service culture alive at Sydenham.

This training was well received by staff and management alike. New employees are required to complete the training as part of the orientation program and all employees are encouraged to go through the on-line program annually.

Janet Grantham, CEO
Sydenham Community Credit Union
Strathroy, ON

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