Need staff to communicate more effectively both verbally and in writing? This Effective Communications skill development set includes over 20 hours of learning broken into 13 different learning modules designed to help you develop more powerful communication methods.

Effective Business Communication

MLE12601	Effective Business Communication: 2 The Planning Worksheet
MLE12602	Effective Business Communication: 3 Writing Skills
MLE12603	Effective Business Communication: 4 Patterns of Development
MLE12604	Effective Business Communication: 5 Letters
MLE12605	Effective Business Communication: 6 Memos, E-Mail and Other Communications
MLE12606	Effective Business Communication: 7 Reports
MLE12607	Effective Business Communication: 8 Documentation

Communicating With Power

MLE12301	Communicating with Power: 1 Elements of Powerful Communication
MLE12302	Communicating with Power: 2 Persuasive Appeals
MLE12303	Communicating with Power: 3 Modes of Persuasion
MLE12304	Communicating with Power: 4 Active Listening
MLE12305	Communicating with Power: 5 Resolving Conflict
MLE12306	Communicating with Power: 6 Negotiation