Customer Service (Videos): 20 Working Wounded: Good News About
Customer Complaints
Duration:
0.05 hrs
Description:
When it
comes to customer feedback, bad news is good. Watch as Bob Rosner,
founder and syndicated columnist of Working Wounded, discusses
how customer complaints can help improve your business.
Topics
Include:
Minimum
Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum
screen resolution 800x600, Internet Explorer 5.5 or higher;
Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K
minimum connection; broadband (256 kpbs or higher) connection
recommended; Javascript, DHTML and cookies enabled; Sound card
with speakers or headphones strongly recommended.
