Management (Videos): 5 Handling Performance Problems

Duration:

0.35 hrs

Description:

As a manager, you encounter performance issues on a regular basis. To handle performance problems effectively, you need to use patience, self-control and good judgment. During this program, you'll learn how to identify employees' performance problems. You'll also learn how to resolve negative behavior and performance, as well as determine steps to handle performance problems using the corrective action process.

Topics Include:

• Introduction
• What's a Performance Problem?
• What Is A Training Issue?
• RESOLVE a Performance Problem
• Handling a Performance Problem
• Corrective Action
• Summary

Minimum Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.