Communicating with Power: 4 Active Listening

Duration:

2 hrs

Description:

This course covers basic listening skills and focuses on active listening. More specifically, it covers the ways effective listeners prepare for active listening exchanges and the behaviors they exhibit while listening.

Objective:

• Describe the different ways people listen
• Define active listening
• Identify and respond to physical barriers and personal filters that impair active listening
• Describe the traits and practices of active listening

Topics Include:

• Types of listening
• Preparing for active listening
• Listening actively

Minimum Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.