Dealing with Difficult People: 5 Power

Duration:

1 hrs

Description:

This course provides an overview of problems that arise from power issues in the workplace. After taking this course, you will be able to identify key causes of power struggles in the workplace and outline thoughtful, effective strategies for resolving them.

Objective:

• Clarify a situation involving a power issue
• Qualify the power problem by weighing the options and mitigating factors involved
• Modify the situation to resolve the problems that power struggles cause

Topics Include:

• Your Subordinate
• Your Co-workers
• Your Boss

Minimum Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.