Fundamentals of Business Management: 2 Functions of Front-Line Management

Duration:

3 hrs

Description:

This course provides a comprehensive introduction to the skills and duties of front-line management. The course explores the role of supervisor through best practices, expert suggestions, and practical tips that help build and maintain productive working relationships.

Objective:

• Build sound human relations
• Create productive working climates
• Manage productive staff and teams
• Communicate effectively
• Delegate authority
• Make sound priorties and decisions

Topics Include:

• Productivity through people
• Foundations of human relations
• Creating a productive climate
• Staffing
• Quality control and improvement
• Building effective teams
• Communicating privately
• The formal appraisal
• Training
• Delegating authority
• Planning and prioritizing
• Making sound decisions

Minimum Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.