Management Skills Introduction: 6 Dealing with Challenging People and Times

Duration:

0.87 hrs

Description:

After taking this course, the learner will be able to help employees improve their performance and deal with organizational change. It also discusses how to handle cynics who are lowering employee morale and deal with worries about change directly.

Objective:

• Assist your employees to prepare for change in your organization
• Deal with cynical employees to prevent a disruptive influence
• Push for excellence in mediocre workers to improve performance

Topics Include:

• Laying the Groundwork for Change
• Taming Cynics
• Raising Performance

Minimum Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.