E-Mailing Your Way to the Top: 2 Writing Effective E-Mails

Duration:

3 hrs

Description:

This course provides information on how to use e-mails to communicate appropriately and effectively in a professional environment.

Objective:

• Identify the four communication channels and when to use each one most appropriately
• Describe common misuses of e-mail in a corporate environment
• Craft concise, effective e-mail messages

Topics Include:

• When to use e-mail
• Communication channel selection
• Impacts of corporate culture
• E-Mail channel abuses
• Initiating an e-mail
• Responding to e-mails
• Writing clear and concise messages

Minimum Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.