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click on the course titles for additional details +
| COM01 |
Compliance:
General Operations |
FRB
regulations, BSA, CTR, Suspicious Activity Report, OFAC, Patriot
Act, RFPA, Regs S, L and A, Privacy |
| COM02 |
Compliance:
Deposit Regulations |
TIS/NCUA
part 707, Truth in Savings, Reserve Requirements, EFT Availability
of Funds, UCC, Collection of Checks, Escheat |
| COM03 |
Compliance:
Lending Operations |
FRB
regulations, NCUA 701.21, Equal Credit Opportunity, Fair Housing
Act, HMDA,Truth in Lending, Fair Credit Reporting Act |
| COM04 |
Bank
Bribery Act |
Bank Bribery
Act/Conflicts of Interest, NCUA IRPS 87-1, permissible and prohibited
activities, exceptions, disclosures, conflicts of interest |
| COM05 |
Bank
Secrecy Act |
Bank
Secrecy Act, OFAC, NCUA 748, member identification program,
new accounts, transactions, exempt persons, suspicious activity
report |
| COM06 |
The
USA Patriot Act |
Patriot
Act (CIP) NCUA 748, identification, opening accounts, verification
procedures, documentary and non-documentary, records |
| COM07 |
Understanding
Check 21 |
Important
terms, process, standards, consumer notice, error resolution,
expedited recredit |
| New! |
COMPASS |
Products
and services program that you can easily customize to your credit
union presented with the legislation that corresponds to each
product |
| COM09 |
Defining
Sexual Harassment |
Sex
for business reward, hostile environment, investigation, duty
to report |
| COM10 |
Recognizing
Sexual Harassment |
Quid pro
quo, abusing power, hostile environment, email trail, harassment
by customer, duty to report |
| COM11 |
Money
Laundering and Customer Due Diligence |
What
money laundering is, customer due diligence, unusual activities,
red flags, BSA Officer investigations |
| COM12 |
Elder
Financial Abuse Prevention |
Recognizing
potential abuse, appropriate action when abuse is suspected,
reporting to authorities |
| COM13 |
Office
of Foreign Assets Control |
What
OFAC is, OFAC procedures, verifying true matches, acting on
a true match, other OFAC information |
| COM14 |
Money
Services Businesses |
What a
Money Services Business is, extra due diligence, MSB requirements,
basic customer due diligence, red flags |
| COM15 |
Introduction
to Identity Theft |
What is Identity
Theft, What is Identity Data, Property Theft and Pretexting,
Mail Theft and Dumpster Diving, Credit/Debit Card Skimming,
Internet and Electronic Theft, Protecting Against Identity
Theft, The Identity Theft Affidavit
|
| COM16 |
Identity
Theft and the FACT Act |
Identity
Theft and Legislative Background, Red Flags and the FACT Act,
Responsibilities of the Credit Union, Alerts, Notifications,
or Warnings, Suspicious Documents, Suspicious Personal Identifying
Information, Suspicious Activity, Address Changes and Discrepancies,
Response to Red Flag Detection |
| ORC05 |
Confidentiality
and Security |
Grahmm-Leach-Bliley,
NCUA 716 Bylaws, credit union HR policies such as employee relations,
hours of work, pension and benefits, compensation |
| ACC01 |
Membership
& Account Ownership |
TIS NCUA
part 707, state law, account opening, disclosures, individual,
joint and multiple party accounts, trust and business accounts |
| ACC02 |
Share
Insurance |
NCUA
740, NCUSIF, maintaining the fund, definitions, POD accounts,
maximum coverages, other account types |
| ACC03 |
Opening
Accounts |
TIS NCUA
part 707, state law, membership eligibility, identification,
screening, account types, disclosures, holds, limitations |
| ACC04 |
Closing
Accounts |
State
law, individual, joint, living trusts, fiduciary, IRA accounts,
payments to minors and beneficiaries |
| ACC05 |
Powers
of Attorney |
State law,
types of POAs - statutory, durable, springing, special; documents,
revocation, substitution, termination, limitations |
| ACC06 |
Trust
Accounts |
State
law, types of trusts, Totten trusts, blocked or court ordered
accounts, uniform transfer to minor, living trusts |
| ACC07 |
Decedent’s
Accounts |
State law,
account ownership, POD accounts, Powers of Attorney, minors,
living trust, will or no will, estate accounts |
| TEL04 |
Reg
CC - Check Holds |
REG
CC, disclosures, definitions, availability of funds, ATM deposits,
hold notices and timeframes |
| TEL05 |
Problem
Check Resolution |
UCC, payees,
signatures, endorsements, warranty, returned checks, liability,
suspicious transactions |
| TEL06 |
Preventing
Check Fraud |
UCC,
new accounts, cashing checks, check security, bad checks, kiting,
UCC, liability, check holds |
| TEL09 |
Reg
E - ATM & EFT Transactions |
Regulation
E, ATM card setup, lost cards, daily balancing, internet, ACH,
bill payments, transfers, phone banking |
| EFT01 |
Reg
E - Electronic Transactions |
Regulation
E, initial disclosures, issuing cards, preauthorized transfers,
disclosures, liability, error resolution |
| EFT02 |
Reg
E - Error Resolution |
Regulation
E, unauthorized use, types of errors, investigation, timeframes,
findings, liability limits, credit and debit cards |
| EFT03 |
ACH
Transactions |
Regulation
E, parties in the process, deposits and payments, collections,
conversions, rules and regulations, warranties |
| EFT04 |
Home
Banking |
Regulation
, secure transactions, the home banking system, features and
benefits, regulatory requirements, faqs |
| EFT05 |
Bill
Payer |
Regulation
E, features and benefits, how does it work, setting up payees,
making payments, account activity, security |
| INV02 |
How
Dividends Work |
Truth in
Savings, simple interest, compound interest, the rule of 72,
interest calculators, personal savings calculator |
| LEN01 |
Understanding
Consumer Credit |
Regulations
B and Z, good and bad credit, terms and conditions, loan documents,
rates, term, amortization, security |
| LEN03 |
The
Loan Application |
Regulation
B, the interview, application detail, automated processing,
uncertainties and opportunities |
| LEN07 |
Reg
B - Equal Credit & Fair Lending |
Regulation
B and Fair Housing, fair lending regs, discrimination, marital
status, government monitoring, credit scoring, notifications |
| LEN08 |
Reg
Z - Error Resolution |
Regulation
Z, issuing credit cards, unauthorized use, investigations, liability,
cardholder rights, error resolution |
| REL03 |
Real
Estate Lending Participants |
Participants
NCUA 722 (Appraisals), mortgagor, guarantor, mortgagee, credit
bureau, broker, underwriter, appraiser, title, escrow, insurer |
| REL04 |
Property
Considerations |
NCUA 701.21
and secondary market, eligible properties, standards, raw land,
junior liens, mobile homes, condos, coops, reverse mortgages |
| REL06 |
Flood
Insurance/Property Valuations |
Flood
Disaster Protection Act, flood hazard determination, notice
to borrower, insurance, notice to FEMA |
| REL07 |
Home
Equity Lending |
Truth in
Lending, Application, interest rates, terms and conditions,
title insurance, flood hazard, notice of right to cancel |
| REL08 |
Mortgage
Paperwork |
Truth
in Lending, RESPA, flood hazard determination, disclosures,
rescission notices, closed and open |
| IRA01 |
Understanding
IRA Basics |
IRS rules,
history, qualified retirement plans, IRA types, tax benefits,
IRA calculator, investment penalties |
| IRA02 |
IRA
Eligibility and Contributions |
IRS
rules, contributory, spousal, roth, comparisons, SEP, SIMPLE,
rollover, trustee-to-trustee, 60 day rule |
| IRA03 |
IRA
Distributions |
IRS rules,
paperwork – contributory, rollover, SEP, SIMPLE, distributions
– mandatory, normal, premature |
| SEC01
|
Member
Privacy (716) |
NCUA
716, Gramm-Leach-Bliley, 10 steps to privacy, protected information,
sharing with third parties, disclosure, opting out |
| SEC02 |
Right
to Financial Privacy |
State and
Federal law, RTFP Act, consumer authorization, criminal account
activity, government’s right, regulatory agencies |
| SEC03 |
Electronic
Security (748) |
NCUA
748, electronic access, data processing, dual control and segregation
of duties, outside contracts |
| SEC04 |
Use
of Electronic Media |
NCUA 748
Appendix A, email, software, downloads, security, prohibited
activities, storing data, transmissions, outside companies |
| SEC05 |
Pretext
Calling/Member Identification |
Gramm-Leach-Bliley,
the law of protection, identity theft, identifying callers,
reporting suspicious activity, educating members |
| BAC01 |
Opening
Business Accounts |
Regs that
apply to business and consumer accounts, business types, eligibility,
collecting information, account setup, signing officers, application
of regulations |
| BAC04 |
Member
Business Loans |
NCUA
723, eligibility, impermissible activities, construction and
development loans, maximum loans |
| CLR01 |
Check
Deposits |
Fed rules,
clearing system overview, settlement points, balancing, shipping,
cash letters, fine sort, indemnification |
| CLR02
|
Check
Presentment |
Fed
rules, receiving inclearings, processing share drafts, inclearing
problems, returning items, adjustments |
| CLR03 |
Check
Returns |
Fed rules,
reasons, the paying bank, large dollar items, qualified vs unqualified,
timeframes, suspicious items |
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